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Policies Page

Supper Upkeep offers Pints and Gallons with shipping already figured into the price for the Lower 48 US Continental States. If you live outside the Continental United States please call or email before purchasing.


Alaska, Hawaii and Puerto Rico will be billed for actual U.S. Priority Mail charges or a minimum of $9.50. Any extra charges will be billed separately. P.O. Boxes and APO will automatically ship U.S. Priority Mail upon verification via email. Actual shipping fees from USPS may be added to the figured rate separately. If you have any questions email us or call us at (903)-465-9404

Packages are sent and delivered Monday thru Friday. Please allow 5 - 7 business days for arrival once your credit card or check purchase has passed the fraud review process which normally takes 1 -2 days. International customers delivery time depends on the method of shipping. A $9.00 fee is charged for any address that is incorrectly entered as the shipping address. International customers - contact us for your shipping rate as the rates vary from zone to zone. You may do this by phone or email. We are very prompt in customer service care. Our customers are our # one priority. All international customers will be charged for any VAT taxes or Customs duties that are incurred and will be charged to your credit card.

Return Policy

Super Upkeep  will happily accept your returns on (UNOPENED) bottles and containers only. Customer is responsible for shipping charges on returns sent back to us as well as proper insurance and confirmations. Refunds will be given when products are received and inspected. Original shipping fees may not be credited. Please notify us via email or via the telephone (903)-465-9404 before shipping the product.

Payment Options
We accept the following credit cards:
American Express, Discover, MasterCard, and Visa.

Credit Card Fraud Review Process:
All Credit Card Orders are subject to a frauds department approval once your order has been placed. This normally takes 1-2 days. This is in place for your protection as well as ours. We want to insure our customers that all steps to stop fraudulent credit card purchases are being taken and if someone has stolen your credit card or your card number we want to stop the process and notify the authorities and take the necessary action. Thank you for your patience in this matter.



For the protection of our customers, when entering your address upon ordering, please be sure billing address matches with the address that the card is issued to. If not, your order may be cancelled.

**Please Note: Credit card transactions will appear as "superupkeep" on your statement.



**WE DO OFFER 2ND DAY AND NEXT DAY SHIPPING. FOR THESE SHIPPING OPTIONS PLEASE CONTACT US VIA TELEPHONE (903-465-9404)DURING NORMAL BUSINESS HOURS (9AM-5PM M-F CST) AND TELL US HOW YOU WOULD LIKE YOUR ORDER TO SHIP. WE WILL VERIFY WHEN IT WILL SHIP AND BILL SEPARATELY FOR THE ACTUAL SHIPPING COSTS. THANKS FOR WORKING WITH US ON THESE MATTERS.

Privacy Notice

We do not participate in any kind of 3rd party email sharing, affiliate selling of names and or information of any type shape or form. Your privacy is very important to us and we value your privacy to the very fullest. We don't share information of any kind to polls, companies or solicitation programs. We feel that you should be able to shop worry free. No high pressure sales HERE!

 

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